Return and Refund

 Key information

  • You have 30 days to initiate your return
  • Up to 10 days to process refunds
  • No restocking fee
  • To obtain the return address, contact customer service

Return Policy
You can return your order for any reason within 30 days of receiving it. Please make sure that the items are unworn, unwashed, and still have the tags attached.

Return Shipping Costs
Customers are responsible for return shipping costs.

Returning a package
You can return or exchange your purchase within 30 days of receipt. Please reach out to us at support@eastyes.com to let us know if you would like to initiate a return or exchange. We will quickly provide you with our return form.

Damaged or Faulty Products
If you receive a damaged or faulty product, please reach out to our customer service team and email a photo of the issue to support@eastyes.com. We will quickly assist you in resolving the problem.

Refund Duration:
We aim to handle returns swiftly. Upon receiving your return, we will process it within 10 business days.

If you need more information, you can probably find the answer on the FAQ page right here, or you can contact us at the phone number or email below.

Phone number+44 7520643024
E-mailsupport@eastyes.com

Business address:
Eastyes by ECOM ABDULLAH LTD
Office 3070 Unit 3a 34-35 Hatton Garden
London
EC1N 8DX

Business hours:
Mon-Fri 9:00-18:00

Company number: 1486562